CERTIFICATION PROCESSES

The management systems certification process follows a common method that is consistent with ISO standards. – ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 27001, ISO 22000. There are some minor differences for specific standards such as IATF 16949, which we will be happy to explain in detail when you make an inquiry.

THREE STEPS TO CERTIFICATION

• An application for registration is made by filling out the form QUICK QUOTE for your chosen standard. This form will provide information about your organization and we will be able to accurately determine the scope of certification and the duration of the audit.
• The audit is carried out by MG Global against the specific requirements of your chosen standard. It consists of two mandatory initial certification audit visits (explained below). Please note that you must be able to demonstrate that your management system has been fully operational for a minimum of three months and has been subject to a full cycle of internal audits.
• Certificates are issued by MG Global upon successful completion of Stage 2 of the assessment. Certification is maintained through a program of annual surveillance audits and a re-certification audit in the third year.

INITIAL CERTIFICATION AUDIT 

STAGE 1

The purpose of this audit is to confirm that your organization is ready for a full assessment.

The auditor will:

• confirmed that the management system complies with the requirements of the standard
• confirmed the status of the management system implementation
• confirm the scope of certification
• check compliance with regulations
• prepare a report identifying any non-conformities or opportunities for improvement and agreeing a corrective action plan if necessary
• submitted an assessment plan and confirmed the date for the stage 2 visit

STAGE 2

The purpose of this audit is to confirm that the management system fully meets the requirements of the selected standard in practice.

The auditor will:

• undertake audits of processes and activities /on a sample basis/ defined within the scope of certification
• documents how the system meets the standard, using objective evidence
• reports any cases of non-conformity or opportunities for improvement
• present a plan for the control audits and agree on a date for the first annual control audit

If the auditor identifies some major non-conformities, the certification process cannot be finalized and a certificate issued until the relevant corrective actions are taken and verified.

CONTROL AUDIT 

Surveillance audits are conducted periodically to ensure compliance with the requirements of the selected standard and that it is maintained throughout the three-year certification cycle.

The frequency and duration of surveillance audits depends on factors including:

• size and structure of the organization
• complexity and risk of activities
• number of management systems according to standards included in the scope of certification

During the surveillance audit, you need to demonstrate continuous improvement. This is a fundamental requirement for all ISO standards.

DO YOU HAVE ANY QUESTIONS?

If you have any questions related to the certification process, we will be happy to help you and clarify them.
Please contact us at: +359 884 517 090 or info@nqa.bg